App Features
Unburden has many features to make user experiance better
we don't like Bots & Trolls, so we block them
Anonymous Chat
Your identity will never be disclosed to another user
Verified Users
Though every user stays anonymous, they are still required to verify them once while sigining up
Trust Factor
Users develop a trust facotr based on their feedback after interactions, which is used while further matching
Positivity
Unburden inspires you to be a better version of yourself everyday with curated content
What this app is NOT
This App is not a replacement for professional Mental Health Experts, psychologist or therapists. If you have requirement & have access to professional services then it is highly recommended that you visit them, Mental Health is Important!
- Mental health problems are not something to be taken lightly
- Experts should be contacted to deal with serious Mental Health Problems
On a lighter note, We are not a dating app so please don't use it like that
What it IS?
This app provides a safe and confidential space to all those who need to talk someone about anything, confine into someone but do not have access to professional psychologist or therapists due to economic or social reasons. Here you can get help from all the kind hearted people around the world, or you can choose to help others get things off their chest.
We believe in community service, so we are just a medium of bringing sharers and listners together.
Why we NEED it?
We Believe that everyone who needs help should get it. And all of us together can make this happen. We can atleast virtually be there for each other when we are feeling down (or jolly). Users are the core of this app. Users willing to help each other are what make this app what it is.
- Keeping things BOTTTLED UP is a very unhealthy practice
- Talking to people about whats been stressing you will Help you
- Comfort of having someone to share thoughts with is of healing nature
This App can benefit all those who can not access professional Mental Health Facilites due to economic or social reasons
Confidentiality and Privacy
"Confidentiality" and "Privacy" are two of the main Pillars of this app. We have taken all the necessary measures to ensure that nothing hapmers your privacy (we respect your privacy) and once you complete sign-up process, only thing we will know about you is your 'username'.
Your email-id and password are encrypted in a way that even we ourselves can't decrypt it.
- We won't know your email-id so you wiil never recive any annoying promotional emails.
- Your chats will NEVER be stored.
- We will NEVER share your username with anyone.
Gallery
A little slideshow of Unburden
Frequently Asked Questions
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Will Unburden be available for IOS?
Yes. iOS version of app is ready, It will be available shortly.
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Will Unburden be available as a web-application
No. Unburden will not be made available as web application to avoid Bot activites and maintain quality of service.
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How Is Data Protected ?
Whatever sensitive data you share during sign up is encrypted using lossy-encyptions, so even we ourselves can not decrypt it back.
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Can I add other users as friends?
Currently to protect identities of users, friend requests are not allowed.
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Why am I not getting matched even though there are users ready for session
Matching with other users for a session is done on the basis of Trust Factor. It is possible that users ready for session have Trust Factor different than your.
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What Can I do to improve my Trust Factor ?
Nothing Special. If you do not perform any invalid activites (like Bot using, Abusing, Harrasing, misusing feedback mechanism) then based on your feedback and rating your Trust Factor will improve itself.
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My account got blocked. What should I do?
Accounts are blocked based on ratings and feedbacks. There are specialised algorithms in place to determine which accounts need to be blocked. Still if you belive your account was blocked as a mistake you can contact us.
Contact
A few ways you can contact us and give your valuable feedbacks and suggestions
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@unburdenapp